Sales Associate - Full Time

Goodwill Keystone Area; Downingtown (Chester County); On-site; USD 28,000 - 34,000; Full time

Job summary

Goodwill Keystone Area is seeking a Sales Associate to join the Donated Goods Retail team in a full-time, non-exempt role. The role focuses on delivering excellent customer service, operating the cash register, and maintaining an attractive store layout.

The position requires flexibility to work evenings and weekends and a strong commitment to Goodwill's mission. You will contribute to store operations and participate in store activities while upholding safety and quality standards.

Qualifications

• No formal education required.
• POS experience preferred.
• Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.
• Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.

Skills

Reading/Writing/Speaking

Basic math

Cash register operation

English proficiency

Professional appearance

Clothing size identification

Flexible schedule

Education

No formal education necessary

Tools

POS system experience

Job description

Position: Sales Associate

Department: Donated Goods Retail

Reports to: Customer Service Manager

Status: Non-Exempt

Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.

Summary

To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill Keystone Area retail store.

Duties and Responsibilities

• Greets, assists customers and answers telephone in a positive and professional manner.
• Operates cash register and credit/debit transactions with accuracy and according to all Goodwill Keystone Area policies and procedures.
• Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
• Promotes and represents Goodwill Keystone Area and its mission in a positive manner at all times.
• Actively participates in organizational programs and special events.
• Contributes to the organization by supporting additional tasks and projects as needed.
• Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Customer Service Manager.
• #INDHP

Qualifications

Education and Experience

• No formal education necessary.
• POS experience preferred.
• Must be 18 years of age or older due to the demands of the position, to ensure full availability for all required work shifts including the need for flexible scheduling across all store operating hours, and to meet specific compliance requirements related to state and federal child labor laws.

Skills/Abilities/Qualifications

• Ability to read, write, hear, and speak.
• Ability to perform simple math.
• Ability to operate necessary equipment such as cash register and credit/debit machines.
• Ability to speak English in order to interact with donors and customers satisfactorily.
• Must present a neat and positive appearance.
• Must be able to identify clothing sizes and gender specific differences.
• Must be able to work flexible schedule to include evenings and weekends.

Physical Requirements

• Ability to stand continuously for more than 75 of the shift.
• Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.
• Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift.
• Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.

Goodwill Keystone Area is an Equal Opportunity Employer and is committed to complying with all federal, state, and local laws that prohibit discrimination in employment. We provide equal employment opportunities to all qualified individuals without regard to disability or status as a protected veteran.