sales associate-Full Time

Trek Retail Corporation; Grosse Pointe Woods (MI); On-site; USD 45,846,528 - 57,308,160; Full time

Benefits offered by this job

Flexible culture

Health insurance

Dental insurance

Vision insurance

FSAs

Life insurance

401(k) with match

ESOP

Maternity leave

Tuition reimbursement

Employee discounts

Deep partner discounts

Job summary

Trek Store Grosse Pointe is seeking friendly, customer-focused DOTS Sales Associates to drive sales and deliver outstanding hospitality to our biking customers.

Responsibilities include learning product knowledge, supporting daily store operations, and assisting in bike assembly and service preparation. The role emphasizes teamwork, meeting sales targets, and participating in Trek U training.

Qualifications

• Develop customer-focused hospitality and sales skills through training and on-the-job experience.
• Learn about bikes, components, apparel and technology to better assist customers.
• Participate in daily huddles and debriefs to improve performance.

Responsibilities

• Provide excellent hospitality to customers along their biking journey.
• Assist in assembling and prepping bicycles and equipment for service.
• Maintain store merchandising and assist with inventory, pricing and restocking.

Skills

Sales

Hospitality

Customer service

Team collaboration

Learning mindset

Job description

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job LocationTrek Store Grosse PointeSummaryJob DescriptionOur DOTS Sales Associates help to achieve Trek’s Mission by providing incredible hospitality to our customers and changing the world by getting more people on bikes. From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will have a great experience on their rides.Performance expectations:Develop your sales and hospitality skills through training, role-playing and on-the-job experience.Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.Learn about bikes, components, apparel, and technology.Participate in daily huddles and debriefs.Use our Guide Sales Process to provide our customers with incredible hospitality.Follow through on Quotes and Lead List communications.Make decisions regarding the care of—and doing the right thing for—our customers.Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.When not actively taking care of customers, you will be helping to:Complete Daily Task List assignments.Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.Complete weekly Cycle Counts.Assemble, or pre-assemble, new bicycles.Prep customer bikes for service by our Service or Production TechniciansWhat you will bring to the job:A positive, “get stuff done”, attitude.A desire to change the world through bikes and work with like-minded teammates.A desire to learn.Compensation RangeHourly Rate $16.00 - $20.00Trek BenefitsFlexible and fun company cultureCompetitive health carePPO & HDHP medical plan options, Dental insurance, Vision insuranceFlexible Spending Accounts (FSA)Free life insurance & optional term life insuranceCompetitive vacation package401(k) with match and Employee Stock Ownership Plans (ESOP)12 weeks of maternity leave with 100% payPaid company holidaysTuition Reimbursement up to $15,000! (Undergraduate & Masters programs)Employee discounts on all productDeep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish