Sales Associate - Full Time

COS; East Rutherford (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

25% Staff Discount

HIP program (Incentive)

Medical, Vision and Dental Coverage

Employee Assistance Program

Vacation, Wellness, Holiday, and Paren

Parental Pay

Health and Dependent Care FSA

Voluntary Benefits

Job summary

COS is seeking a Sales Associate to greet customers, offer proactive service, and guide them through their shopping journey with warmth and enthusiasm. You will support stock replenishment, deliveries, and merchandising while ensuring an inviting store experience.

The role emphasizes customer-focused service, fashion awareness, and teamwork, with a full-time schedule (32–40 hours) in a US retail environment. A positive attitude and adaptability are valued assets.

Qualifications

• Customer-focused and thinking in a commercial way.
• Interested in trends and fashion.
• Receiving and processing deliveries
• Replenishment
• Communicative, positive, and open-minded
• Will ing to learn, adaptable and action-oriented.
• Collaborative, inclusive and supportive
• Self-motivated, confident, and resilient

Responsibilities

• Greet customers and guide them through their shopping journey on the shop floor.
• Assist at the cash desk, fitting rooms, and throughout the shop floor.
• Process deliveries and replenish stock to keep shelves full.
• Merchandise garments on the shop floor and maintain visual standards.

Skills

Customer service

Fashion trend awareness

Communication

Self-motivation

Adaptability

Team collaboration

Job description

Job Description

As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight.

Qualifications

As a Sales Associate, you'll have the opportunity to provide customers with high level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock, and merchandising the latest garments in the shop floor.

While previous experience in customer service and familiarity with textile materials are nice to have, they're not mandatory.

What you need to Succeed:

• Customer-focused and thinking in a commercial way.


• Interested in trends and fashion.


• Receiving and processing deliveries


• Replenishment


• Communicative, positive, and open-minded


• Willing to learn, adaptable and action-oriented.


• Collaborative, inclusive and supportive


• Self-motivated, confident, and resilient

Compensation: $17.00

Additional Information

This is aFull -Time position offering 32-40 hours a week.

Benefits

We offer all our employee's attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this US based colleagues also receive:

• 25% Staff Discount


• Clothing Allowance


• Medical, Vision and Dental Coverage


• Employee Assistance Program


• Vacation, Wellness, Holiday, and Parental Pay


• Health, and Dependent Care FSA.


• Plus, additional Voluntary Benefits.

Inclusion & Diversity

COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

COS offers a wardrobe of ready-to-wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior colour palette that transcends time. The creative soul of the brand is visualised through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected. Learn more about COS here.

All your information will be kept confidential according to EEO guidelines.