Sales Associate / Front Desk

Elements Massage®; Concord (NH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the wellness sector is seeking a dynamic Sales Associate to join their team. This role offers the unique opportunity to positively impact clients' lives through exceptional customer service and sales. As a Sales Associate, you will engage with clients, promote the Elements Wellness Program, and create memorable experiences. With competitive pay starting at $16 per hour, plus bonuses and commissions, this position not only rewards your efforts but also provides a supportive environment. Join a team that values your contributions and offers perks like complimentary massages and health benefits.

Benefits

Medical Insurance

Complimentary Monthly Massage

Discounted Massages for Friends and Family

Paid Time Off

Holiday Pay

Commissions and Bonuses

Qualifications

• Ability to follow a proven sales process to build customer loyalty.
• Prior retail sales experience preferred, especially in memberships.

Responsibilities

• Sell the monthly Elements Wellness Program and enhance customer loyalty.
• Provide excellent customer service and address client feedback.

Skills

Retail Sales Experience

Customer Service

Communication Skills

Sales Process Knowledge

Tools

Modern Office Tools

Job description

Join to apply for the Sales Associate / Front Desk role at Elements Massage.

If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks

• Pay $16 per hour depending on experience
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio
• Opportunity to earn commission for Wellness Membership sales, potentially increasing hourly pay to $17-$18

Benefits

• 50% Employer Health Insurance Contribution
• Earned Free Monthly Massage
• Discounted massages for friends and family
• Discounts on upgraded services including Gift Cards
• Commissions and Bonuses
• Paid time off
• Holiday Pay

What We Are Looking For

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
• Love talking and listening to clients, turning feedback into great customer service stories
• Prior retail sales experience preferred; experience selling memberships or services in person
• Customer Service experience in a spa-like or similar environment is preferred
• Familiarity with modern office tools and systems
• Driven to create a positive work environment and excellent client experiences
• Night and Weekend shift availability is required

Each Elements Massage studio is independently owned and operated. Franchise owners are responsible for employment decisions, and ETM is not involved in individual employment matters. Benefits vary by studio.