Sales Associate - Flexible Schedules, 30% Employee Discount

Carter's, Inc.; Alpharetta (GA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

30% brand discount

Tuition-free GED or bachelor’s degree

English language learning support

Professional development programs

Job summary

Carter’s in Alpharetta, GA is seeking store associates to welcome customers, explain product features, and help with purchases. You will resolve issues in a fast-paced retail setting, assist with omnichannel needs, and keep shelves stocked while promoting Carter’s discounts and loyalty programs.

The role emphasizes friendly customer service, effective communication, and the ability to multitask in a dynamic environment. Availability including weekends and holidays is often required.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective verbal and written communication.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Job description

Carter’s in Alpharetta, GA is seeking store associates to welcome customers, explain product features, and help with purchases. You will resolve issues in a fast-paced retail setting, assist with omnichannel needs, and keep shelves stocked while promoting Carter’s discounts and loyalty programs.

The role emphasizes friendly customer service, effective communication, and the ability to multitask in a dynamic environment. Availability including weekends and holidays is often required.