Sales Associate - Flexible Schedule & Customer Experience

Guess?, LLC.; Birch Run (MI); On-site; USD 26,000 - 34,000; Full time

Job summary

GUESS Factory store in Birch Run, MI is seeking a Sales Associate to drive sales and deliver an exceptional customer experience. You will handle a variety of store operations, maintain visual standards, and support customers throughout their shopping journey.

The role emphasizes greeting customers, product knowledge, and teamwork, with opportunities to contribute to store goals and participate in inventories. A positive attitude and flexibility for evenings and weekends are valued.

Qualifications

• Customer service skills required.
• Retail experience preferred.

Responsibilities

• Greet customers upon entry with a friendly, genuine greeting.
• Create a positive first impression through energetic attitude and proper dress code.
• Maintain store standards: clean, organized environment, comply with policies.
• Provide current product information to customers.
• Assist in fitting rooms, follow up with customers, maintain cash wrap cleanliness, and support add-on sales.
• Operate at cash wrap efficiently, offer Gift Cards, collect customer data.
• Thank customers as they exit GUESS Factory store.
• Complete duties as assigned by management with quality and timeliness.
• Be punctual and adhere to the work schedule.
• Work well with peers and management to accomplish tasks.
• Follow GUESS policies and procedures 100%.
• Perform housekeeping duties as required.
• Meet or exceed Sales per Hour targets as assigned.
• Attend store meetings and related functions.
• Maintain a positive attitude toward merchandise and the company.
• Participate in all inventories.
• Take on other duties as assigned by store management.
• Physical requirement: able to lift up to 30 pounds and stand for 8 hours.

Job description

GUESS Factory store in Birch Run, MI is seeking a Sales Associate to drive sales and deliver an exceptional customer experience. You will handle a variety of store operations, maintain visual standards, and support customers throughout their shopping journey.

The role emphasizes greeting customers, product knowledge, and teamwork, with opportunities to contribute to store goals and participate in inventories. A positive attitude and flexibility for evenings and weekends are valued.