SALES ASSOCIATE (FLEX) -FURNITURE STORE

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Honolulu (HI); On-site; USD 21,000 - 25,000; Full time

Job summary

Pearl Harbor Home Delivery in Honolulu, Hawaii is seeking a sales associate to be the face of the store and assist customers with confidence and professionalism. You will learn product features and clearly articulate our purpose while maintaining a positive, outgoing attitude and delivering excellent service.

You will engage customers, cross-sell products, process sales using a POS system, and support merchandise organization and inventory tasks. Flexibility to work varied hours is expected.

Qualifications

• Retail experience preferred, but not required.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret basic instructions and procedures.

Responsibilities

• Proactively engage customers and establish connections.
• Ask questions and listen to customers’ needs.
• Direct customers to merchandise and inform them about promotions and offers.
• Provide premier customer service and accurate transactions.

Skills

Customer service

Selling

Communication

Computer skills

Education

High school diploma

Tools

POS system

Job description

Please note that this position requires the selected candidate to:

• Have customer service, selling, good communication, and CPU skills

Job Summary

As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Customer Service

Duties and Responsibilities

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

Organization

• Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories

Dependability

Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

Qualifications Product Knowledge

• Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred, but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills.
• Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance, instructions and procedure manuals.
• Ability to effectively communicate with customers, peers, and management.
• Ability to communicate on the telephone with proper etiquette.

Mathetmatical Skills

• Basic math functions such as addition subtraction multiplication and division.

Reasoning Ability

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

• This position involves constant moving talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Hawaii-Honolulu

Organization

Pearl Harbor Home Delivery

Schedule

Flexible (0 - 19.5 hours)