SALES ASSOCIATE (FLEX) -FURNITURE STORE

Navy Exchange Service Command; Honolulu (HI); On-site; USD 20,000 - 28,000; Full time

Job summary

Navy Exchange Service Command at Pearl Harbor is seeking a Sales Associate (Flex) for the Furniture Store to represent our brand and deliver outstanding customer service. You will assist customers, learn product features, and articulate our purpose in an educational, insightful, and professional way.

The role requires a friendly, energetic team player who can handle cash, operate POS systems, and participate in inventory and store maintenance.

Qualifications

• Customer service and selling experience preferred.
• High school diploma or equivalent preferred.

Responsibilities

• Assist customers in selecting furniture and related products.
• Maintain store appearance and organization; handle inventory processes.
• Support upselling and cross-selling based on customer needs.
• Use Point-of-Sale system to process transactions and refunds.

Skills

Customer service

Selling

Communication

CPU skills

Education

High school diploma

Job description

Job Description - SALES ASSOCIATE (FLEX) -FURNITURE STORE (260003QU)

Job Description

SALES ASSOCIATE (FLEX) -FURNITURE STORE

Job Number:

260003QU

Organization

: Pearl Harbor Home Delivery Pay Range : Starting Min: $17.50 + based on experience

Please note that this position requires the selected candidate to:

Have customer service, selling, good communication, and CPU skills

Job Summary: As a sales associate you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

CUSTOMER SERVICE:

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer's needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, STAR card.
• Cooperate and build positive, inclusive and respectful relationships; take accountability for your own actions and outcomes.

ORGANIZATION:

• Maintaining store appearance.
• SALES - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer's individual needs.
• Upselling products. - Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards (cash handling) including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork, reports, and reconciliation INVENTORY - Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

DEPENDABILITY:

Adherence to assigned work schedule. Accurate and complete follow through on work assignments - Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE:

• Basic knowledge of products merchandise EXPERIENCE - Retail experience preferred, but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills.
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance, instructions and procedure manuals.
  • Ability to effectively communicate with customers, peers, and management.
  • Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS:

• Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY :

• Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

• This position involves constant moving talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends and holidays

No experience required. High school graduate or equivalent preferred.