Sales Associate, Fitness Studio | Flexible Hours & Bonuses

Orangetheory Fitness - West Coast Fitness; El Segundo (CA); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Competitive hourly wage

Performance bonuses

Medical/Dental/Vision for full-time

401k

Class access nationwide

Retail/tech discounts

Career growth

Safety protocols

Team-building events

AED/CPR certifications

Certification discounts

Job summary

Orangetheory Fitness - West Coast Fitness in El Segundo, CA is seeking a part-time Sales Associate to be the face of our studio. You will drive membership sales and renewals, upsell retail, and contribute to a welcoming, high-energy environment.

Prior sales excellence and strong customer service are essential. The role features an hourly base with performance bonuses, opportunities for career growth, and access to all classes nationwide.

Qualifications

• Previous sales experience with strong sales prowess (sales quota bearing structure highly preferred).
• Excellent verbal and written communication skills.
• Ability to multi-task and excel in a fast-paced environment.
• Functional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entry.
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed.
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude).
• High school diploma
• Health and fitness-minded people, highly preferred.

Responsibilities

• Cultivate genuine, experience-focused connections with members and guests, including but not limited to answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status
• Ensure a friendly, helpful, and inclusive experience for all members and guests
• Deliver an exceptional and versatile sales and service experience to all members and guests
• Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entry
• Maintain an organized and clean work environment
• Respond immediately to member requests, inquiries, and concerns
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings
• Establish and maintain an effective referral program
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Maintain an organized and clean lobby/front desk area
• Process accurate credit card transactions
• Perform follow-up and follow-through activities with all prospective clients
• Work closely with the Fitness Team to ensure that processes are fulfilled

Skills

Sales experience

Communication skills

Multi-tasking

Teamwork

Customer service

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Job description

Orangetheory Fitness - West Coast Fitness in El Segundo, CA is seeking a part-time Sales Associate to be the face of our studio. You will drive membership sales and renewals, upsell retail, and contribute to a welcoming, high-energy environment.

Prior sales excellence and strong customer service are essential. The role features an hourly base with performance bonuses, opportunities for career growth, and access to all classes nationwide.