Sales Associate: Fashion & Customer Experience

J.Crew Factory; Hingham (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded product

Discounts on entertainment, travel,  &

401(k) plan with company matching

Job summary

J.Crew Group is seeking a Sales Associate to bring personal style and energy to our sales floor. You will help customers discover their look and work with team members to drive business success, delivering a seamless shopping experience with kindness and inclusivity.

You’ll contribute to achieving sales goals while supporting store operations, and you’ll embody our brand values in every interaction with customers and colleagues.

Qualifications

• Strong customer service mindset and welcoming energy.
• Excellent communication and interpersonal skills.
• Sales-oriented with ability to drive business success.
• Team player who collaborates with managers and colleagues.
• Flexible availability, including nights, weekends and holidays.
• Act as a brand ambassador with energy and inclusivity.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while meeting service expectations.
• Assist in store tasks as directed by management while upholding brand values.
• Share customer feedback with management to improve store performance.

Skills

Customer service

Communication

Sales focus

Team player

Flexibility

Brand ambassador

Job description

J.Crew Group is seeking a Sales Associate to bring personal style and energy to our sales floor. You will help customers discover their look and work with team members to drive business success, delivering a seamless shopping experience with kindness and inclusivity.

You’ll contribute to achieving sales goals while supporting store operations, and you’ll embody our brand values in every interaction with customers and colleagues.