Sales Associate/Engraver

US SENATE; Washington (District of Columbia); On-site; USD 38,000 - 46,000; Full time

Job summary

The US Senate is seeking a qualified engraver for a retail store/warehouse environment. You will operate engraving equipment, process cash transactions, and assist customers in selecting engraved merchandise.

Responsibilities center on friendly customer service, accuracy in inventory control, and adherence to safety rules. Prior engraving experience is preferred; high school diploma or GED required; strong communication and computer skills are essential.

Qualifications

• High school diploma or GED required.
• 1–3 years of retail experience (including warehouse and inventory experience).
• Engraving experience desired.
• Ability to provide prompt and courteous customer service and resolve issues.
• Ability to deal with others with tact and diplomacy.
• Ability to use engraving equipment and applicable computer software.
• Knowledge of graphic design techniques and computer software.
• Ability to operate engraving equipment and inventory-tracking equipment.
• Ability to use creativity and originality when interpreting engraving requirements.
• Ability to follow departmental rules, regulations, procedures, and functions.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of store merchandise and its warehouse storage location.
• Ability to accurately process cash and credit card transactions.

Skills

Engraving equipment operation

Customer service

Diplomacy

Communication skills

Cash handling

Inventory tracking

Creativity and interpretation of engra

Following rules/regulations

Store merchandise knowledge

Computer software

Operating cash registers

Education

High school diploma or GED

Tools

Engraving equipment

Inventory-tracking equipment

Cash registers

Office equipment

Job description

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed in a retail store and/or warehouse environment with exposure to everyday risks and discomforts, and requires the use of normal safety precautions. Work also involves operating engraving machinery, which requires the use of special safety precautions. Work may require frequent walking, standing, bending, heavy lifting, carrying items 25 to 50 pounds, and physical dexterity to climb ladders with boxes of merchandise, as well as regular use of typical office equipment, software programs, and methods of communication such as a computer, email, telephone, photocopier, and fax machine. Regular, predictable, and punctual attendance is required for performance of duties. Work also requires physical presence in the office, except as otherwise required by the Office of the Secretary. Warehouse work exposes employee to dust, paper cuts, and splinters. Engraving work is done with mild chemicals that emit a small amount of fumes.

MINIMUM QUALIFICATIONS

Work requires a high school diploma or GED, with one to three years of retail experience (including warehouse and inventory experience), prior engraving experience desired, and the following knowledge, skills, and abilities:

• Ability to provide prompt and courteous customer service and resolve customer issues.
• Ability to deal with others using tact and diplomacy.
• Ability to use engraving equipment and applicable computer software.
• Knowledge of graphic design techniques and computer software.
• Ability to operate engraving equipment and various retail and office equipment to include cash registers and inventory-tracking equipment.
• Ability to use creativity and originality when interpreting engraving requirements.
• Ability to follow departmental rules, regulations, procedures, and functions.
• Ability to use computer and relevant computer software programs.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of store merchandise and its warehouse storage location.
• Ability to accurately process cash and credit card transactions.
• Ability to operate cash registers and inventory tracking equipment.
• Basic knowledge of the Senate as an institution preferred, with a desire and willingness to learn more about the legislative process, as well as the history and operation of the Senate.

LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS

None.