Sales Associate: Elevate Style & Customer Experience

Madewell; Mayfair (AL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay

Employee discount up to 60%

Discounts on lifestyle perks

401(k) with company matching

Job summary

Madewell is seeking a Sales Associate to bring our brand to life on the floor. You will help customers discover their look and collaborate with teammates and managers to drive business with warmth and inclusivity.

You’ll deliver a seamless customer experience, stay current with fashion trends, and support store operations with flexibility, teamwork, and a proactive mindset. This role requires physical activity, including lifting up to 40 pounds.

Qualifications

• Must be 18 years or older.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds/18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexible schedule

Problem solving

Fashion knowledge

Job description

Madewell is seeking a Sales Associate to bring our brand to life on the floor. You will help customers discover their look and collaborate with teammates and managers to drive business with warmth and inclusivity.

You’ll deliver a seamless customer experience, stay current with fashion trends, and support store operations with flexibility, teamwork, and a proactive mindset. This role requires physical activity, including lifting up to 40 pounds.