Sales Associate - Elevate Customer Experience

Madewell Stores Madewell, Inc.; Town of Florida (NY); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded product

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to reflect our brand on the shop floor, helping customers discover their look and collaborating with teammates to drive business success. You will foster a welcoming, inclusive environment and deliver a seamless, brand-aligned experience daily.

Responsibilities include driving sales, supporting store tasks, and sharing customer insights with management. Flexibility for varying shifts is required to meet store needs and seasonal demand.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales focus

Teamwork

Problem-solving

Job description

Madewell is seeking a Sales Associate to reflect our brand on the shop floor, helping customers discover their look and collaborating with teammates to drive business success. You will foster a welcoming, inclusive environment and deliver a seamless, brand-aligned experience daily.

Responsibilities include driving sales, supporting store tasks, and sharing customer insights with management. Flexibility for varying shifts is required to meet store needs and seasonal demand.