Sales Associate - Elevate Customer Experience & Sales

JD Sports NA; Indianapolis (IN); On-site; USD 14,000 - 19,000; Full time

Job summary

The Sales Associate at Hibbett Retail, Inc. is responsible for delivering extraordinary customer service, knowing the product areas, and promoting every sale or promotion in the store.

You will act as an ambassador of the organization and brand, creating a memorable shopping experience that earns loyal customers and repeat visits. You will assist with daily operations, manage customer inquiries, stock, and merchandising, and collaborate with teammates to meet or exceed sales targets.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

The Sales Associate at Hibbett Retail, Inc. is responsible for delivering extraordinary customer service, knowing the product areas, and promoting every sale or promotion in the store.

You will act as an ambassador of the organization and brand, creating a memorable shopping experience that earns loyal customers and repeat visits. You will assist with daily operations, manage customer inquiries, stock, and merchandising, and collaborate with teammates to meet or exceed sales targets.