Sales Associate - Elevate Customer Experience in Fashion

Madewell; Portland (ME); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Up to 60% discount on branded product

Discounts on entertainment, travel, 
-

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody our brand with personal style and passion on the shop floor. You will help customers find their look and collaborate with teammates to drive business success, delivering a seamless, brand-aligned shopping experience with kindness and inclusivity.

You’ll stay current with fashion trends, support the team, and adapt to scheduling needs including nights, weekends and holidays. Expect to uphold brand values in every interaction and operation.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem-solving

Fashion awareness

Job description

Madewell is seeking a Sales Associate to embody our brand with personal style and passion on the shop floor. You will help customers find their look and collaborate with teammates to drive business success, delivering a seamless, brand-aligned shopping experience with kindness and inclusivity.

You’ll stay current with fashion trends, support the team, and adapt to scheduling needs including nights, weekends and holidays. Expect to uphold brand values in every interaction and operation.