SALES ASSOCIATE - ELECTRONICS (PART TIME)

Navy Exchange Service Command; Bethesda (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary (NF-01 level)

Benefits begin DAY ONE

Healthcare benefits

Paid time off DAY ONE

Military family support

Public Service Loan Forgiveness

Tax-free shopping worldwide

Job summary

The Navy Exchange Service Command in Bethesda, MD is seeking a Sales Associate to greet customers, promote products, and provide friendly service in a busy retail environment. You will learn product knowledge, assist with promotions, and maintain an inviting store appearance.

Responsibilities include POS transactions, cash handling, inventory upkeep, and cross-selling. The role emphasizes customer focus, reliability, and the ability to work varied hours in a federal retail setting.

Qualifications

• Customer service-oriented with ability to engage customers.
• Retail experience preferred but not required.
• Strong communication and interpersonal skills.
• Basic math functions including totals and change.
• Ability to work in a fast-paced environment.
• Willingness to learn product knowledge.

Responsibilities

• Proactively engage and connect with customers.
• Guide customers to merchandise and inform about promotions.
• Maintain store appearance.
• Cross-sell and upsell based on customer needs.
• Operate POS system and handle cash.
• Complete paperwork and reconcile reports.
• Keep inventory accurate and participate in inventories.
• Maintain schedule adherence and reliability.
• Learn product knowledge and stay updated on trends.

Skills

Customer service

Sales

Cash handling

Inventory management

Communication skills

Teamwork

Basic math

Multitasking

Education

High school diploma

Job description

Job Number

260002J5

Primary Location

United States-Maryland-Bethesda

Organization

Bethesda Pay Range : 18.00

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE:

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life. Mission: YOU.

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise by informing them about upcoming events promotions mobile offers STAR card
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned

QUALIFICATIONS PRODUCT KNOWLEDGE

• Basic knowledge of products merchandise

EXPERIENCE

• Retail experience preferred but not required

COMMUNICATION SKILLS

• Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

• Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constantly moving talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

No experience required. High school graduate or equivalent preferred.

Why the Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits begin DAY ONE:

• We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
• Did we mention, your Benefits begin on DAY ONE?
• Accrual of paid time off at DAY ONE
• Continuity Programs for Military Spouses
• Public Student Loan Forgiveness eligible* after qualifying years of service
• Tax Free shopping, worldwide, at any Navy Exchange location

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU