Sales Associate eComPhone - AutoNation Chrysler Jeep Broadway

AutoNation; Littleton (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading automotive retailer as an e-Commerce Sales Associate, where you'll guide customers through their vehicle purchases in a no-haggle environment. Utilize your communication skills to provide an exceptional experience, negotiate terms, and ensure customer satisfaction before and after the sale.

Benefits

Competitive pay and 401k matching

Health, dental, vision insurance

Employee discounts on vehicles and services

Participation in the DRVPNK initiative

Qualifications

• High school diploma or equivalent.
• Strong communication, interpersonal, and organizational skills.
• Prior sales experience preferred.

Responsibilities

• Interact with customers online, via phone, and in-person to guide vehicle purchases.
• Provide exceptional customer service and follow up for satisfaction.
• Help negotiate payment options and close deals.

Skills

Communication

Interpersonal Skills

Organizational Skills

Customer Experience

Education

High school diploma or equivalent

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone, and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads promptly, answering questions, providing information, and helping guide customers effectively from contact to an in-store experience while delivering an exceptional customer experience is key.

With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure payment options meet their lifestyles, budgets, and expectations, and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Strong communication, interpersonal, organizational skills
• Willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and a safe driving record

This position is commission-based. The average compensation ranges from $2,858 to $7,757 monthly.

Exciting Benefits and Perks:

• Competitive pay and 401k matching
• Health, dental, vision insurance, and maternity benefits
• Employee discounts on vehicles, services, parts, and accessories
• Exclusive deals via YouDecide platform
• Participation in the DRVPNK initiative supporting cancer research

AutoNation is committed to diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply and join our team to foster a culture of belonging and make a positive impact in the automotive industry.