Sales Associate — Drive Style & Customer Experience

Madewell; Lynnfield (MA); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Discounts on entertainment, travel,  (

401(k) plan with company matching

Job summary

Madewell in Lynnfield is seeking a Sales Associate who embodies our brand with personal style and warmth. You will help customers find looks, welcome them on the floor, and collaborate with teammates to drive store success and deliver an exceptional shopping experience.

You should stay current with fashion trends, be flexible for nights, weekends, and holidays, and enjoy teamwork. You’ll also participate in tasks set by management and help share customer feedback to improve service.

Qualifications

• Must be at least 18 years old.
• Passionately support the brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and champion new ideas, while demonstrating strong problem-solving skills.
• Have scheduling flexibility including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem-solving

Scheduling availability

Job description

Madewell in Lynnfield is seeking a Sales Associate who embodies our brand with personal style and warmth. You will help customers find looks, welcome them on the floor, and collaborate with teammates to drive store success and deliver an exceptional shopping experience.

You should stay current with fashion trends, be flexible for nights, weekends, and holidays, and enjoy teamwork. You’ll also participate in tasks set by management and help share customer feedback to improve service.