Sales Associate - Downtown Los Angeles, CA

Inditex; Los Angeles (CA); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Employee discount 25%

Growth opportunities

Tuition reimbursement

Health benefits

Paid time off

401(k) plan

Résumé du poste

Zara in Los Angeles is seeking a Sales Associate to welcome customers, operate registers and assist across the sales floor, stockroom, and omnichannel tasks. You will use up-to-date product knowledge and a proactive, friendly approach to meet store goals and deliver great customer service.

Hourly role with competitive pay and employee discounts, plus benefits and growth opportunities as part of the Inditex family.

Qualifications

• Customer service experience is beneficial
• Strong communication with customers and peers
• Ability to work in a fast-paced retail environment

Responsabilités

• Cashier duties, including self checkout guidance and register operations
• Assist customers on the sales floor and at the fitting room
• Understand store layout, stock movement and product locations
• Support stockroom and omnichannel processes to enhance customer experience

Connaissances

Communication skills

Teamwork

Customer service

Description du poste

DetailsBrand · ZaraLocation · LOS ANGELES, THE UNITED STATESDescriptionAbout us Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person. Purpose The main responsibility of a sales associate is to serve the customer needs. With a global mindset, associates will collaborate with colleagues and support the fulfillment of their store's objectives. This includes all sections of the store (sales floor, cash register and stock room) Associates will be passionate for fashion and trends, friendly and empathetic to offer good customer service. You will be positive and have an optimistic attitude. Additionally, you will have strong communication skills, ability to work in a team with a proactive and dynamic approach not limited to professional ambition and projection in the chain. Key Responsibilities: CASHIER • Self Checkout • Welcomes the customer and directs traffic to either self checkout or standard register • Key role to keep the flow of customers at the checkout. • You know all the cash operations and processes to support the customer at the time of purchase. • Ensure the use of all registers in a balanced way, ensuring a good shopping experience. You are characterized by being a good communicator, friendly and decisive. SALES • Always up to date on the newest product in store. • Understands the store layout, distribution and sections. • Know all the devices in the store (checkout, iPOD, PDA...) and manage the applications (ITX Stock, 25,...) • Offer good customer service by catering to their needs. • Know and correctly execute operations at the points of interaction with the customer (checkout, fitting room, size collection point) • You are concerned, in general, with the order of your workspace. • Know the location of all products. • Ensure proper and quick replacement. • Collaborate to achieve store sales goals. • Communicate effectively, openly, and transparently with peers and managers. • Help control SHRINKAGE. • You comply with occupational risk prevention and occupational health and safety regulations. STOCK • Supports the Operations Manager to organize stockroom based on KPIs to optimize productivity • Helps with the management of inventory and product flow • Execute replenishment of shop floor to support customer experience • Fulfillment of omnichannel related processes (SINT) Continuous communication and feedback with supervisor and team. • Responsible for compliance with occupational risk prevention, health and safety regulations What we offer: In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts. Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more! Hourly Rate: $20.50 * Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws. Zara USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. EOE/DFWBenefitsCompetitive pay+We offer competitive salaries eligible for annual increase in addition to great monthly incentives!Growth opportunities+Get inspired and empower your career through endless growth opportunities. We celebrate your contributions through recognition and anniversary perks*.Employee discount+Enjoy 25% discount at all Inditex brands in the US after successful completion of your introductory period.Paid time off+Empowering your career takes balance! This is why we’re proud to offer paid time off to all employees.Tuition & language+We want you to grow with us! We’re excited to offer tuition reimbursement related with your continued education. We also offer FREE language courses!Health benefits+Outstanding health benefits are available to eligible employees; including medical, dental and vision coverage.Uniform+Not sure what to wear? We’ve got you covered – we offer fashion forward uniforms to all employees upon completing the introductory period.Commuter benefits+Save on your commute to work with an array of travel benefits including parking, transit, and bike share.Employee assistant+We want you to feel empowered outside of the workplace too! Through the Employee Assistance Program participants and their families can find piece of mind when seeking emotional support, legal or financial services.Paid parental leave+We offer unparalleled parental leave to eligible employees compromised of 16 weeks of salary continuation an up to one year of job security.Retirement plan+Invest in your future through our lucrative 401(k) plan after one year of service with company matching.Care program+With our back up care service you can be ready for anything life throws your way. Offering child and elder care, discounted tutoring, housekeep, summer camps, STEM learning provider and much more.Pet insurance+We extend our benefits care to include your pets as well, however exotic they may be!Other perks+We offer an abundance of discounts and reduced member rates on a variety of activities; including gyms, travel, entertainment and even your phone bill!Next steps1.Ready to join us? Simply apply, specifying your desired position and sharing details of your relevant experience, availability and preferred working location.2.Once we've found a suitable opportunity for you, you will receive an email with a link to our VideoAsk platform. This will give you the chance to provide further details about yourself!3.If your profile matches one of our current vacancies, we will reach out to arrange an interview. Just bring your brightest smile and be yourself. We're excited to meet you!4.Is it a match? Our team will be in touch again to offer you a position in one of our stores. We can't wait for you to join our team!