Sales Associate/ Customer Service - Kingsport, TN

Goodwilltnva; Kingsport (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

4 weeks paid time off

Medical, dental, and vision insurance

Employee discount at Goodwill stores

Opportunities for growth and advancement

Major holidays off

Supportive team environment

Job summary

Goodwilltnva in Kingsport, Tennessee, is seeking Retail Sales Associates to join their mission-driven team. Candidates should be friendly, dependable, and eager to assist customers while maintaining store operations. Responsibilities include providing courteous service, operating the cash register, and assisting in various store areas. Benefits for full-time employees include 4 weeks of paid time off, medical, dental and vision insurance, and opportunities for growth. Join Goodwill and contribute to meaningful community work!

Qualifications

• Basic computer and POS skills are necessary.
• Strong customer service and communication skills are required.
• Must be reliable, flexible, and able to take initiative.

Responsibilities

• Provide professional service to all customers and donors.
• Operate the cash register and POS system efficiently.
• Maintain a clean and organized workspace.

Skills

Customer service skills

Communication abilities

Reliability

Ability to follow safety policies

Education

High school diploma or GED preferred

Tools

Point of Sale (POS) system

Job description

Are you a people person who thrives in a fast-paced retail environment? Do you want your work to make a difference in your community? Goodwill Industries of Tenneva is hiring Retail Sales Associates to join our mission-driven team!

We’re looking for team members who are friendly, dependable, and eager to help customers while keeping our stores running smoothly. If you enjoy providing great service, staying organized, and working as part of a team, this is the role for you!

What You’ll Do

• Provide professional, courteous service to all customers and donors — greeting everyone with a smile and a “thank you.”
• Operate the cash register and POS (Point of Sale) system accurately and efficiently.
• Work in any area of the store as needed, including:
  • Receiving and sorting donations
  • Tagging and pricing clothing and household goods
  • Processing donated items for sale
  • Stocking, rotating, and organizing merchandise on the sales floor
• Maintain a clean, safe, and organized workspace in both front and back areas of the store.
• Follow all procedures of the Goodwill Push System for inventory flow.
• Adhere to all safety, security, and payment policies.
• Participate in team meetings and support store goals through teamwork and positive communication.

What We’re Looking For

• Basic computer and POS (Point of Sale) skills
• Strong customer service and communication abilities
• Reliable, flexible, and able to take initiative
• Ability to work a varied schedule, including weekends
• Team-oriented attitude with a willingness to help wherever needed
• High school diploma or GED preferred
• Prior retail, donation processing, or cash-handling experience a plus
• Must be able to stand, bend, and lift up to 35 pounds throughout a shift

Why Join Goodwill Tenneva?

• 4 weeks of paid time off (for full time employees after introductory period)
• Medical, dental, and vision insurance
• Employee discount at Goodwill stores
• Opportunities for growth and advancement
• A meaningful mission — your work supports employment, education, and training programs that change lives
• Major holidays off
• A supportive team environment where your contributions are valued

At Goodwill, every sale helps fund programs that empower people through work and training. Join us and be part of something bigger than just a job.

Apply today to start your Goodwill journey!

Goodwill Industries of Tenneva is an Equal Opportunity Employer.