Sales Associate — Customer Focus, Growth & Benefits

Reid Stores LLC; Jamestown (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company Discounts

Fuel Discounts

Paid Time Off

401K

Referral Bonus

Employee Assistance Program

Job summary

Reid Stores LLC in Jamestown, NY is seeking a Sales Associate to deliver exceptional customer experiences, manage transactions, and maintain store standards. You’ll support sales and profitability while upholding safety and quality in a fast-paced retail environment.

The role emphasizes reliability, teamwork, and a commitment to customer satisfaction, with opportunities for growth in a community-focused brand. On-site position with competitive benefits.

Qualifications

• High School Diploma or equivalent preferred.
• Preferred age of 18 years or older.
• Previous experience, preferred.
• Valid Driver’s License, preferred.
• Proficient in basic math to handle cash transactions, shift reports and vendor check-ins.
• Ability to clearly assess and validate customer identification.
• Ability to understand operating instructions for lottery, point of sale systems, and other equipment.
• Tolerance of exposure to gasoline fumes and cleaning products.

Responsibilities

• Provide prompt, friendly, and courteous service to every customer.
• Prepare fresh food and made-to-order items following company recipes and standards.
• Promote rewards and assist customers with enrollment and offers.
• Suggest additional items at checkout to enhance customer experience.
• Communicate effectively with team members and leadership.
• Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability.
• Follow all company policies, procedures, and food safety standards.
• Stay up to date on company operations and expectations.
• Work scheduled shifts and follow dress code guidelines.
• Report any issues related to sales, pricing, or store operations.
• Handle customer concerns professionally and elevate when needed.
• Accurately process transactions and refunds.
• Balance and report register activity at the end of each shift.
• Report any cash discrepancies over $5.00.
• Follow proper cash handling and register procedures.
• Help monitor inventory and prevent loss.
• Follow all cash control and store security procedures.
• Notify management of deliveries and any suspicious activity.
• Protect company assets at all times.
• Keep shelves, coolers, and displays fully stocked and organized.
• Ensure all items are properly priced.
• Prepare and maintain coffee, fountain drinks, and other high-demand items.
• Maintain a clean and safe store environment inside and out.
• Clean floors, restrooms, food areas, and equipment.
• Keep parking lots, sidewalks, and fueling areas tidy.
• Identify and address safety hazards & report maintenance issues promptly.

Skills

Customer service

Cash handling

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

Reid Stores LLC in Jamestown, NY is seeking a Sales Associate to deliver exceptional customer experiences, manage transactions, and maintain store standards. You’ll support sales and profitability while upholding safety and quality in a fast-paced retail environment.

The role emphasizes reliability, teamwork, and a commitment to customer satisfaction, with opportunities for growth in a community-focused brand. On-site position with competitive benefits.