Customer-Driven Sales Associate | Growth & Rewards

Reid Stores LLC; Town of Farmington (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Reid Stores LLC in Town of Farmington, NY is seeking a Sales Associate to deliver outstanding customer experiences, maintain a clean store, and support sales and profitability goals. You will help customers, assist with the Crosby’s Rewards program, and ensure smooth daily operations including cash handling and safety.

The role emphasizes teamwork, adherence to policies, and the ability to handle high-demand items while following dress code and safety standards.

Qualifications

• High School Diploma or equivalent preferred.
• Proficient in basic math to handle cash transactions, shift reports and vendor check-ins.
• Ability to clearly assess and validate customer identification.
• Ability to understand operating instructions for lottery, point of sale systems, and other equipment.
• Tolerance of exposure to gasoline fumes and cleaning products.

Responsibilities

• Provide prompt, friendly, and courteous service to every customer.
• Prepare fresh food and made‑to‑order items following company recipes and standards.
• Promote My Crosby’s Rewards and assist customers with enrollment and offers.
• Suggest additional items at checkout to enhance customer experience.
• Communicate effectively with team members and leadership.
• Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability.
• Follow all company policies, procedures, and food safety standards.
• Stay up to date on company operations and expectations.
• Work scheduled shifts and follow dress code guidelines.
• Report any issues related to sales, pricing, or store operations.
• Handle customer concerns professionally and escalat when needed.
• Accurately process transactions and refunds.
• Balance and report register activity at the end of each shift.
• Report any cash discrepancies over $5.00.
• Follow proper cash handling and register procedures.
• Help monitor inventory and prevent loss.
• Follow all cash control and store security procedures.
• Notify management of deliveries and any suspicious activity.
• Protect company assets at all times.
• Keep shelves, coolers, and displays fully stocked and organized.
• Ensure all items are properly priced.
• Prepare and maintain coffee, fountain drinks, and other high-demand items.
• Maintain a clean and safe store environment inside and out.
• Clean floors, restrooms, food areas, and equipment.
• Keep parking lots, sidewalks, and fueling areas tidy.
• Identify and address safety hazards & report maintenance issues promptly.

Skills

Cash handling accuracy

Customer identification

POS systems

Safety awareness

Education

High School Diploma or equivalent

Tools

POS systems

Lottery terminal

Job description

Reid Stores LLC in Town of Farmington, NY is seeking a Sales Associate to deliver outstanding customer experiences, maintain a clean store, and support sales and profitability goals. You will help customers, assist with the Crosby’s Rewards program, and ensure smooth daily operations including cash handling and safety.

The role emphasizes teamwork, adherence to policies, and the ability to handle high-demand items while following dress code and safety standards.