Sales Associate: Customer Experience Pro (Flexible Hours)

Belk; Kill Devil Hills (NC); On-site; USD 1,653,000 - 2,204,000; Part time

Job summary

Belk in Kill Devil Hills, NC is seeking a Sales Associate to deliver a positive shopping experience by helping customers select merchandise, making recommendations, and processing transactions.

You will greet customers, apply suggestive selling, maintain appealing displays, and work with team members to meet store goals. You must be flexible to work nights, weekends and holidays, and comfortable using smartphones and tablets to assist customers.

Qualifications

• Demonstrated commitment to customer service and store objectives.
• Ability to learn and apply product knowledge quickly.
• Willingness to work nights, weekends, and holidays.
• Comfort with using smartphones/tablets and Windows-based devices.

Responsibilities

• Provide excellent customer service and assist with merchandise selection.
• Greet, engage, and assist customers with personalized service.
• Apply suggestive selling techniques to drive sales.
• Build relationships to foster loyalty and repeat business.
• Process transactions accurately and handle returns professionally.
• Maintain merchandising standards and cleanliness, including fitting rooms.
• Stay informed on products, promotions, policies, and store events.
• Support store operations with pricing, promotional sets, and product placement.
• Follow asset protection and safety guidelines to minimize risk.

Skills

Customer service

Sales techniques

Relationship building

Communication skills

Tech-savvy

Flexible schedule

Stock/merchandising upkeep

Job description

Belk in Kill Devil Hills, NC is seeking a Sales Associate to deliver a positive shopping experience by helping customers select merchandise, making recommendations, and processing transactions.

You will greet customers, apply suggestive selling, maintain appealing displays, and work with team members to meet store goals. You must be flexible to work nights, weekends and holidays, and comfortable using smartphones and tablets to assist customers.