Sales Associate - Customer-Centric, Flexible Schedule

Belk, Inc.; Virginia; On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. is seeking a Sales Associate in Virginia to deliver a positive customer experience through relationship building, merchandise assistance, and accurate transactions. This hourly role drives store sales, supports stock and presentation, and collaborates with store operations to meet objectives.

You will greet customers, recommend products, and maintain a welcoming environment while staying informed on promotions and policies to provide accurate information and excellent service.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Willingness to learn and adapt.
• Ownership of assigned tasks and store success.
• Excellent communication.
• Tech comfortable: smartphones, tablets, Windows OS.
• Flexible schedule including nights, weekends, holidays.
• Mobility and ability to lift up to 40 lbs.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales ability

Communication

Ownership

Tech savvy

Job description

Belk, Inc. is seeking a Sales Associate in Virginia to deliver a positive customer experience through relationship building, merchandise assistance, and accurate transactions. This hourly role drives store sales, supports stock and presentation, and collaborates with store operations to meet objectives.

You will greet customers, recommend products, and maintain a welcoming environment while staying informed on promotions and policies to provide accurate information and excellent service.