SALES ASSOCIATE CONSUMABLES (FULL-TIME w/BENEFITS)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Jacksonville (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

Paid Leave

401K Match

Pension

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Jacksonville, FL seeks a Full-Time Sales Associate to greet customers, learn products, and provide exceptional service. You will highlight our brand, assist customers, and articulate product benefits with a professional, educational approach.

Responsibilities include engaging customers, upselling, cross-selling, maintaining store appearance, and processing transactions using the POS system. Availability across various shifts is required.

Qualifications

• No experience required. High school diploma or equivalent preferred.
• Must be capable of learning products and articulating purpose clearly.
• Positive, outgoing nature with a commitment to customer service.

Responsibilities

• Engage customers proactively and build connections.
• Direct customers to merchandise and inform about promotions and events.
• Cross-sell and upsell products based on customer needs and store promotions.
• Maintain store appearance and keep inventory accurately ticketed.
• Handle POS transactions, including cash handling and returns.
• Provide premier customer service and collaborate with team.

Skills

Customer service

Sales skills

POS systems

Cash handling

Upselling

Product knowledge

Teamwork

Communication

Education

High school diploma or equivalent

Tools

POS System

Job description

This is a Full-Time position which offers excellent benefits to include:

• Medical & Dental Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Paid Annual & Sick Leave
• Matching 401K Plan
• Pension Plan
• and more!

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments
• Other Duties as assigned

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings evenings weekends and holidays

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Florida-Jacksonville

Organization

Jacksonville

Schedule

Full-Time (35 + hours)

Unposting Date

Oct 1, 2026, 10:59:00 PM