SALES ASSOCIATE - CHILDREN'S (PART TIME)

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Bethesda (MD); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive salary

Day-one benefits

Healthcare

401(k) & pension

Paid time off

Tuition reimbursement

Tax-free shopping

Job summary

Navy Exchange Service Command (NEXCOM) in Bethesda, Maryland, is seeking a part-time Sales Associate to represent our brand and assist customers with products and services. You will learn our offerings and articulate our purpose in a professional, educational manner to deliver outstanding service.

The role emphasizes proactive customer engagement, upselling, maintaining store appearance, handling cash, and participating in inventory and paperwork.

Qualifications

• Retail experience preferred but not required.
• Basic knowledge of products merchandise.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret safety rules, operating and maintenance instructions and procedure manuals.
• Physically able to lift 25–50 lbs and stand for long periods.
• Available to work mornings, evenings, weekends and holidays.

Responsibilities

• Proactively engage and connect with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise and informing about promotions.
• Provide premier customer service.
• Maintain store appearance and inventory accuracy.
• Cross-sell and upsell products.
• Process sales using the Point-of-Sales system.
• Handle cash, discounts, gift cards and refunds.
• Complete paperwork and reconciliation.

Skills

Customer service

Interpersonal skills

Communication skills

Reading/Writing

Multi-tasking

Mathematical basics

Teamwork

Education

High school diploma or equivalent

Job description

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort - we serve the men and women who wear the flag - America's strength, America's heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

The Benefits Begin DAY ONE

We know you work hard and cultivate the very best solutions for your family - and that's why the benefits we offer, you won't find anywhere else:

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there's no such thing as tomorrow - there's only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life.

Mission: YOU.

https://www.youtube.com/watch?v=9h1WLIY3hT8

- Heroes Welcome

Job Summary

As a sales associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties And Responsibilities

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise by informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

• Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customers on latest trends and current promotions based on customer individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned

Qualifications Product Knowledge

• Basic knowledge of products merchandise

Experience

• Retail experience preferred but not required

Communication Skills

• Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constantly moving talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

Other Skills

Enthusiastic, friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends and holidays.

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Maryland-Bethesda

Organization

Bethesda

Schedule

Part-time (20 - 34.5 hours)