Sales Associate - Chico's

Chico's; Village of Williamsville (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Sales Associates to join their team. In this role, you will be at the forefront of creating a memorable shopping experience, helping customers find the perfect products while driving sales. With a focus on teamwork and personal growth, you will engage with clients, resolve concerns, and maintain store standards. If you have a passion for retail and a knack for customer service, this is the perfect opportunity to grow your career in a supportive and dynamic environment. Join a company that values individuality and fosters a culture of excellence!

Qualifications

• Retail or sales experience preferred.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Meet company sales goals and promote customer-focused culture.
• Model and promote the Most Amazing Personal Service principles.
• Support replenishment activities and assist with store organization.

Skills

Communication Skills

Customer Service

Sales Techniques

Organizational Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
   • Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help locate or obtain merchandise based on customer needs and desires.
   • Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
   • Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
   • Participate in visual directives including monthly store sets and zone maintenance.
2. Customer Experience
   • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
   • Ensure prompt resolution of customer concerns.
   • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.
   • Reinforce buying decisions at checkout and achieve add-on goals including gift card sales.
   • Sign up clients for reward programs.
   • Build and maintain a solid customer following through clienteling and wardrobing.
   • Know current product fit and style assortment offerings in-store and online.
   • Maintain consistent client communication through utilization of customer book.
3. Operational Excellence
   • Support replenishment activities to keep the store full and abundant.
   • Assist with locate fulfillment.
   • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
   • Assist with boutique cleanliness and organization.
4. Teamwork and Growth
   • Promote an inclusive, collaborative approach to problem solving.
   • Seek personal developmental opportunities and readily solicit feedback.
   • Perform other duties as assigned.

Qualifications:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Ability to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Effective communication with customers, associates, and management
• Regular attendance and flexible work schedule including nights, weekends, and holidays

Physical Requirements:

• Constant walking/standing - 67-100% of 8-hour shift
• Occasional lifting up to 50 lbs - 1-33% of 8-hour shift
• Frequent climbing - 34-66% of 8-hour shift

We are always accepting applications for top talent. You may apply at any time; however, the position applied for may not be currently open. Accommodation is available for applicants with disabilities. To request accommodation, contact your local Store Manager.

The wage range for this position is $15.50 to $19.50, based on individual qualifications.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on any protected categories under law.