Sales Associate - Chico's

Chico's; Myrtle Beach (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a forward-thinking company that inspires women through fashion. As a Sales Associate, you will play a pivotal role in delivering exceptional customer experiences while contributing to a vibrant sales culture. Your responsibilities will include engaging with customers, supporting sales goals, and ensuring the store's operational excellence. This is a fantastic opportunity to grow in a collaborative environment that values individuality and teamwork. If you're passionate about fashion and customer service, we invite you to apply and become part of our exciting journey!

Qualifications

• Retail or sales experience preferred, with excellent communication skills.
• Ability to multitask in a fast-paced environment and adapt to technology.

Responsibilities

• Support management in promoting customer-focused sales culture.
• Model and promote the Most Amazing Personal Service (MAPS) principles.
• Assist with visual directives and maintain store organization.

Skills

Communication Skills

Customer Service Skills

Sales Techniques

Organizational Skills

Adaptability to Technology

Education

High School Diploma or Equivalent

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Drive for Results

• Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or assist in locating merchandise based on customer needs and desires.
• Maintain knowledge of current sales and promotions; uphold pricing and visual standards.
• Ensure standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management.
• Participate in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Model and promote the Most Amazing Personal Service (MAPS) principles, offering a cohesive omni-channel experience.
• Ensure prompt resolution of customer concerns.
• Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupons, returns, exchanges, security, and other operations.
• Reinforce buying decisions at checkout and achieve add-on goals including gift card sales.
• Sign up clients for reward programs.
• Build and maintain a solid customer following through clienteling and wardrobing.
• Know current product fit and style offerings in store and online.
• Maintain consistent client communication through utilization of customer books.

Operational Excellence

• Support replenishment activities to keep the store full and abundant.
• Assist with locate fulfillment.
• Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
• Assist with boutique cleanliness and organization.

Teamwork and Growth

• Promote an inclusive, collaborative approach to problem solving.
• Seek personal developmental opportunities and readily solicit feedback.
• Perform other duties as assigned.

This position may be found in multiple brands, with duties varying accordingly.

QUALIFICATIONS:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication and customer service skills
• Ability to learn or adapt to company-provided technology
• Strong organizational skills and ability to multitask in a fast-paced environment
• Effective communication with customers, associates, and management
• Regular attendance and flexibility to work nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of shift)
• Occasional lifting up to 50 lbs. (1-33% of shift)
• Frequent climbing (34-66% of shift)

We are always accepting applications for talented individuals. Applications may be submitted at any time; however, not all positions may be open. Accommodation is available for applicants with disabilities. Please contact your local Store Manager for assistance during the application process.

1114 Tanger Outlet Center Myrtle Beach

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category under law.