Sales Associate - Chico's

Chico's; Leawood, Cary (KS, NC); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a Sales Associate to join their dynamic team. This role is pivotal in promoting a customer-focused sales culture, ensuring an exceptional shopping experience while maximizing profitability. You will engage with customers, utilize effective sales techniques, and maintain store standards. Ideal candidates will possess strong communication skills, a passion for retail, and the ability to thrive in a fast-paced environment. Join this forward-thinking company and be part of a team that values individuality and growth.

Qualifications

• Must be 16 years of age or older.
• Strong organizational skills and ability to multi-task in a fast-paced environment.

Responsibilities

• Meet company sales goals by utilizing sales techniques.
• Ensure prompt resolution of customer concerns.
• Promote an inclusive, collaborative approach to problem solving.

Skills

Retail or sales experience

Excellent communication skills

Customer service skills

Organizational skills

Ability to multi-task

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

1. Drive for Results
   • Meet company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections or help to locate or obtain merchandise based on customer needs and desires.
   • Maintain knowledge of current sales and promotions; maintain pricing and visual standards.
   • Maintain standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
   • Participate in visual directives including monthly store sets and zone maintenance.
2. Customer Experience
   • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
   • Ensure prompt resolution of customer concerns.
   • Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices, and other applicable operations.
   • Reinforce buying decisions at checkout and achieve add-on goals including gift card sales.
   • Sign up clients for reward programs.
   • Build and maintain a solid customer following through clienteling and wardrobing.
   • Know current product fit and style assortment offerings in store and online.
   • Maintain consistent client communication through utilization of customer book.
3. Operational Excellence
   • Support replenishment activities that keep the store full and abundant.
   • Assist with locate fulfillment.
   • Assist with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
   • Assist with boutique cleanliness and organization.
4. Teamwork and Growth
   • Promote an inclusive, collaborative approach to problem solving.
   • Seek personal developmental opportunities and readily solicit feedback.
   • Perform other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• Retail or sales experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Ability to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Effective communication with customers, associates, and management.
• Regular attendance is essential; ability to work a flexible schedule, including nights, weekends, and holidays.

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100% of 8-hour shift).
• Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
• Frequent climbing (34-66% of 8-hour shift).

We are always accepting applications for top talent. You may apply to any location or position at any time; some duties may vary. Accommodation is available for applicants with disabilities. To request assistance, contact your local Store Manager.

Our address: 0135 Town Center Plaza

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other protected category under law.