Sales Associate - Chico's

Chico's FAS, Inc.; Fredericksburg (VA); On-site; USD 16,531 - 20,664; Part time

Job summary

A retail company in Fredericksburg is seeking a Sales Associate. The role includes driving sales, providing exceptional customer service, and supporting store operations. Ideal candidates should have strong communication skills and previous sales or retail experience. Flexible schedule and ability to adapt to technology are required. The position offers an inclusive work environment and opportunities for personal growth.

Qualifications

• Must be 16 years of age or older.
• Regular attendance is essential to meet company objectives.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Drive company sales goals using sales techniques and product knowledge.
• Ensure prompt resolution of customer concerns.
• Support replenishment activities to keep the store abundant.

Skills

Retail or sales experience

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to adapt to technology

Job description

Overview

Join to apply for the Sales Associate - Chico's role at Chico's FAS, Inc. • Location: 137 Spotsylvania Mall, unit #3600, Fredericksburg, VA. This position may be found in multiple brands; some duties may vary by brand.

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer- and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability.

Functional Responsibilities

• Drive for Results: Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales.
• Signs up clients for reward programs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of a customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc., as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• Retail or sales experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing - 67-100% of an 8-hour shift
• Occasional Lifting up to 50 lbs - 1-33% of an 8-hour shift
• Frequent Climbing - 34%-66% of an 8-hour shift

Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.