Sales Associate - Chico's

Chico's FAS, Inc.; Ridgeland (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

Chico's FAS, Inc. is seeking a Sales Associate in Ridgeland, Mississippi, dedicated to providing a top-notch customer experience. Responsibilities include promoting a customer-focused sales culture, achieving sales goals, and supporting operational excellence.

The ideal candidate will have retail or sales experience, excellent communication skills, and the ability to work in a flexible schedule. Join our chic team to inspire individuality and drive results!

Qualifications

• Must be 16 years of age or older.
• Able to learn or adapt to technology provided by the company.
• Regular attendance is essential to ensure adequate coverage.

Responsibilities

• Support Management in promoting a customer-focused sales culture.
• Models and promotes the Most Amazing Personal Service principles.
• Support replenishment activities to keep the store full.

Skills

Retail or sales experience

Excellent communication skills

Excellent customer service skills

Organizational skills

Ability to multi-task

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, ensuring a great customer experience and maximum profitability.

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to customers; recommends merchandise selections or helps locate/obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add‑on goals including gift‑card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobe building.
• Knows current product fit and style assortment offerings in store and online.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with lot fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• Retail or sales experience preferred.
• Must be 16 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to communicate with customers, associates, and management.
• Regular attendance is essential to ensure adequate coverage to meet company objectives; ability to work a flexible schedule, including nights, weekends, and holidays is required.

Physical Requirements

• Constant walking/standing – 67‑100% of 8‑hour shift.
• Occasional lifting up to 50 lbs. – 1‑33% of 8‑hour shift.
• Frequent climbing – 34‑66% of 8‑hour shift.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0708 Renaissance at Colony Park

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.