Sales Associate - Chico's

Chico's FAS, Inc.; Beaumont (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Chico's FAS, Inc. in Beaumont, TX seeks a Sales Associate to support store leadership in delivering a customer- and product-focused sales culture. You will help ensure a great customer experience while maximizing profitability and maintaining brand standards.

The role involves clienteling, POS transactions, and participation in visual and operational tasks. The position emphasizes MAPS service, loyalty signups, and team collaboration.

Qualifications

• Retail experience preferred.
• Must be 16 years of age or older.
• Excellent communication and customer service skills.
• Able to learn company technology and systems.
• Strong organizational skills with ability to multi-task.

Responsibilities

• Meet sales goals by using sales techniques and product knowledge to assist customers.
• Maintain pricing, promotions, and store visual standards.
• Assist replenishment and floor sets as directed by Management.
• Deliver MAPS service and promote loyalty programs at checkout.
• Engage clients and build relationships through clienteling.
• Provide efficient, accurate register experience and payment handling.
• Keep the store clean, organized, and ready for customers.

Skills

Retail sales experience

Customer service

Communication skills

Ability to multi-task

Flexible schedule

Technology literacy

Must be 16 years of age

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

Position Objective

The Sales Associate is responsible for supporting Management in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Functional Responsibilities

Drive for Results

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.

Customer Experience

• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.

Operational Excellence

• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization

Teamwork and Growth

• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

Qualifications

• Retail or sales experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

0582 Metropolis Shops on Dowlen

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.