Sales Associate - CHICAGO RIDGE MALL

The Children's Place; Chicago Ridge (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Sales Associate to join their team. This role is vital in supporting the Store Leadership Team to achieve company goals while delivering exceptional customer service. You'll engage with customers, maintain merchandise standards, and ensure a clean and organized environment. With a focus on teamwork and adaptability, this position offers a dynamic work atmosphere where your contributions will directly impact customer satisfaction and store success. If you thrive in a fast-paced environment and enjoy helping others, this opportunity is perfect for you!

Qualifications

• High School diploma or equivalent is required.
• Previous retail experience is preferred.

Responsibilities

• Assist customers with urgency and provide excellent service.
• Maintain merchandise presentation and stock levels.
• Support store goals and adhere to safety requirements.

Skills

Excellent customer engagement

Time management

Organizational skills

Adaptability

Teamwork

Education

High School diploma or equivalent

Previous retail experience

Job description

Location: Chicago Ridge, Illinois

Job Summary:

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs