Sales Associate/Cashier - Soccer Retail Store

Pele Soccer; Anaheim (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading soccer specialty retailer is seeking a Retail Sales Representative to enhance customer experiences and meet sales goals. This role involves assisting customers, handling inquiries, and contributing to store profitability. Candidates should exhibit strong communication skills and a passion for soccer products.

Benefits

Employee discount

Qualifications

• Proven work experience as a Retail Sales Representative or similar role.
• Understanding of retail sales processes and consumer behavior.
• Track record of achieving sales quotas.

Responsibilities

• Greet and direct customers, ensuring satisfaction.
• Provide accurate product information and manage returns.
• Cross-sell products and stay updated with new offerings.

Skills

Communication

Customer Service

Sales Skills

Flexibility

Education

High school degree

BSc in Marketing or related field

Job description

Pelé Soccer is The World's Greatest Soccer Store by the greatest soccer player of all-time, Pelé. As a premier soccer-specialty retailer, we sell a curated assortment of soccer apparel, footwear, equipment and accessories from brands like Nike, Adidas, Puma and New Balance (among others) in our stores and online. We are committed to building a diverse and inclusive team of all-stars, and we look forward to reviewing your application.

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus
• Knowledge of soccer (teams, players, products, etc.) is a plus

• Employee discount