Sales Associate/Cashier/Customer Service

Tsunami Surf Shop #2

Myrtle Beach (SC)

On-site

USD 14,000 - 19,000

Full time

14 days+

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Job summary

Tsunami Surf Shop #2 in Myrtle Beach, SC is seeking a full-time Retail Sales Associate to drive sales, assist customers, and maintain a high-standard store environment. You will help customers select products, answer questions, and ensure an excellent shopping experience throughout your shift.

The role requires standing and moving around the store all day, with responsibilities spanning merchandising, inventory checks, and friendly customer interactions.

Qualifications

Experience as a retail sales associate or similar role.
Strong customer service skills.
Proficiency with POS systems.
Clear communication in English.
Ability to stand and move for extended periods.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assess customers' needs and explain product features
Greet customers and answer queries
Maintain in-stock and presentable store areas
Assist customers and actively seek shoppers
Stay knowledgeable about products and options
Process POS purchases
Cross-sell products
Handle exchanges of merchandise
Collaborate with coworkers to ensure service quality
Ensure store cleanliness
Fold, tag, and organize merchandise
Follow inventory control procedures
Nightly cleaning responsibilities
Prevent theft

Skills

Retail sales experience

Customer service

POS transactions

English proficiency

Merchandising

Job description

Full-time

Job Category

Retail

Overview

Job Type

Full-time

Description

We are looking for a Retail Sales Associate to be responsible for all sales job duties, from generating sales to merchandising and cleaning. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum customer satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's standards. This role requires the candidate to be on their feet all day and constantly moving around the store.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Go the extra mile
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle exchanges of merchandise
Team up with co-workers to ensure proper customer service
Ensure with cleanliness of the store
Fold, hang, price, tag, and organize merchandise
Comply with inventory control procedures
Nightly cleaning responsibilities
Prevent theft

Skills

Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts

Job Types

Full-time, Temporary

Pay

From $12.00 per hour

Shift