Sales Associate/Call Center Agent

Mosquito Squad of Ocala; Ocala (FL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Paid training

Flexible schedule

Company trucks

Job summary

A local pest control company in Ocala is seeking highly motivated individuals for the role of Inbound Sales Associate. You will be responsible for answering calls, promoting services, and utilizing CRM software to track sales. Candidates should possess excellent interpersonal skills and a determination to succeed in a sales environment. Paid training, flexible scheduling, and company support are provided to help you excel. Join the team and contribute to ensuring families are protected from mosquitoes and ticks.

Qualifications

• Experience in sales or call center is highly desirable.
• Ability to manage rejection and continue closing sales.
• Willingness to follow a structured sales process.

Responsibilities

• Answer inbound calls and promote Mosquito Squad services.
• Follow a structured sales process during calls.
• Demonstrate excellent listening and empathy skills.
• Cold call warm leads and close sales.

Skills

Highly motivated

Excellent interpersonal skills

Strong ability to overcome customer objections

Detail oriented

Reliable transportation

Job description

We are looking for highly motivated, determined, competitive and highly personable individuals to come be the “voice” of Mosquito Squad. Your primary responsibility will be to answer inbound calls, promote and sell the full suite of Mosquito Squad services, with a focus on our 21-day barrier treatment program. While working a flexible schedule, you’ll use your exceptional interpersonal skills to listen to customer’s needs, explain our products and services in detail; then recommend the solution that best fits those needs.

Mosquito Squad provides comprehensive, ongoing training in all of our products and service to ensure you can overcome customer objections. As an Inbound Sales Associate you will also be given access to our state of the art CRM software to keep details at hand. Additionally, managers/sales support provide realtime sales coaching/feedback, weekly team huddles and ongoing training.

Come Join our team!

RESPONSIBILITIES

• Be the "Voice" of Mosquito Squad by embodying professionalism, courtesy, tenacity and subject matter expert of company knowledge
• Promote and sell the full suite of Mosquito Squad services with a focus on the 21-day Protective Barrier Treatment
• Follow Mosquito Squad's structured sales process during inbound sales calls
• Demonstrate excellent listening skills, demonstrating empathy and understanding of customer needs
• Overcome customer objections
• Cold calling warm leads
• Upgrade single treatment customers to full season treatment
• Follow-up and Close sales with new and former customers
• Complete required forms / update CRM client record

QUALIFICATIONS

• Highly motivated and determined
• Excellent interpersonal and listening skills
• Strong ability to overcome customer objections
• Highly able to manage rejection and continue to close sales
• Willingness and desire to follow a structured sales process
• Detail oriented in tracking customer information and sales progress
• Reliable transportation

PERKS

Compensation: $12.00 - $15.00 per hour

We’re Mosquito Squad, protecting families locally and globally from the nuisance and dangers of mosquitoes and ticks and always driven by

Passion. Service. Education. Giving.

As the inventor of the Protective Barrier Treatment in 2005, we approach every day with a passion to do our best in every capacity so our clients can enjoy their yards and outdoor spaces.

We strive to provide extraordinary service in every aspect of our client relationships, from the first time we answer their phone call to continually treating their property with the utmost respect.

We educate consumers on how to avoid mosquito and tick bites.

We impact the global community through giving and by helping raise funds to eliminate malaria in Africa through our partnership with Malaria No More. While we fight annoying bites for our clients here at home, for many the fight against the bite is literally a matter of life and death.

Mosquito Squad offers best in class paid training and onboarding, flexible schedule, company trucks and state of the art sales/routing system to ensure your day is efficient. Join our Squad today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchise location, and not to Mosquito Squad Corporate.

How many years of call center experience do you have?

Do you have experience working with a CRM?

This job will require sitting and talking on the phone for long periods of time. Are you comfortable with this environment?

Do you have experience following a sales script?

Are you comfortable with computers, email, using the internet, and learning new computer programs?

We Offer:

• Paid training, onboarding and sign on bonus
• Company trucks
• Mosquito Squad allows all employees to take on a variety of new challenging tasks. The task variety makes it so easy to stay motivated and engaged with new assignments as the season progresses. The corporate culture is tight-knit, making it a fun and productive place to work.