Sales Associate & Buyer - Plato's Closet

Platos Closet & Once Upon A Child; Harwood Heights (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading retail store specializing in trendy clothing is seeking a Sales Associate. The role involves assisting customers, processing merchandise, and maintaining store standards. Ideal candidates will have strong communication skills and a passion for fashion. Flexible scheduling and a fun work environment are offered, along with opportunities for advancement.

Benefits

Competitive wage

Flexible scheduling

Casual work environment

Employee discounts

Staff bonuses

Qualifications

• No prior experience required but some retail experience preferred.
• Ability to read and interpret documents.
• Ability to add, subtract, multiply, and divide.

Responsibilities

• Greet customers and assist with transactions.
• Participate in merchandise processing and pricing.
• Maintain store cleanliness and security.

Skills

Verbal communications skills

Interpersonal skills

Organizational skills

Ability to multi-task

Professionalism

High energy level

Education

High school diploma or GED

Tools

Ticketing Gun

Job description

Plato's Closet is all about being fashion savvy and shopping smart. We're part of a nationwide unique recycling retail store specializing in clothes for teens and twenty somethings - we buy and sell the latest looks in clothing and accessories from the hottest brand name designers for girls and guys.

A great sense of style with a knowledge of brands, current trends and labels a must! Along with an ability to prioritize, work with a sense of urgency, receive feedback and take action when appropriate. As an employee, you'll receive on-the-job training in recycled fashion.

To help promote all aspects of the business including but not limited to selling, pricing, and merchandising. Promote a high level of customer service by ensuring customers are assisted in an enthusiastic, timely, and knowledgeable manner. Assist store management in daily store operations.

• Greet customers immediately, determine their needs, and handle all transactions in a professional and enthusiastic manner. Assist customers on the sale floor and at the dressing rooms.
• Become familiar with products, brands and prices and make recommendations of products, including their features and benefits, to suit customers' needs. Maximize sales and customer satisfaction by adding items to the close of the sale.
• Reinforce the customers' purchases to the store. Invite customer to return to the store to buy, sell, or trade and promote image of store concept.
• Actively participate in the ongoing processing of merchandise. Price and ticket items appropriately based on pricing / buying guidelines. Restock store following merchandising plan.
• Create and maintain dressing mannequins, interior and window displays.
• Assist in keeping the store neat, including ongoing straightening of the merchandise and specific cleaning tasks as assigned.
• Assist with store security, which involves, but is not limited to, practicing loss prevention techniques, monitoring the sales floor and dressing rooms.
• Develop proficiency and perform all point of sale related tasks, which involves but is not limited to : counting cash, making change, returns and operating the DRS system.
• Achieve personal and store sales goals by applying sound customer service and sales protocol.
• Energetically answer the phone, respond to questions about our concept while providing as much information about our buy process as possible.

Requirements :

• Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Ability :

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

• Math Ability :

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

• Reasoning Ability :

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

• Education / Experience :

High school diploma or general education degree (GED) is required. No prior experience is required but some retail experience is preferred.

• Equipment :

Must be able to use and fully maintain the following equipment :

• Ticketing Gun

Knowledge, Skills and Other Abilities :

• Ability to work well with all team members
• Verbal communications skills
• Interpersonal skills.
• Ability to multi-task and adapt to changes quickly
• Organizational skills
• Able to work independently with little direction
• Professionalism
• Ability to clearly communicate
• High energy level; enthusiastic
• Accountability to self and staff

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk / hear. The employee must regularly lift and / or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to see color and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works in high, precarious places (i.e. ladders).

The noise level in the work environment is usually loud - a typical retail store environment with background music playing, children yelling, etc.

Job Title : Sales Associate

Reports To : Store Manager or Assistant Store Manager

FLSA Status : Non-Exempt

Status : Part Time - Hourly

Additional Info :

We offer a competitive wage, flexible scheduling, fun casual work environment, great discount, first picks, contests & staff bonuses. Opportunity for Buyers to progress into supervisory positions at the stores. We also have a Manager In Program as well.

Must be able to work at least 3 shifts per week and be available weekends. Speaking Polish or Spanish and / or daytime availability a plus.

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