Sales Associate - BMW Buena Park

AutoNation; Buena Park (CA); On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental & Vision plans

Employee vehicle discounts

Job summary

AutoNation’s e-Commerce Sales Associate helps hundreds of customers online, by phone, and in person in a no-haggle environment to guide their vehicle purchase. Responding to leads quickly, you’ll answer questions and move customers from digital contact to an in-store experience while delivering exceptional service.

You’ll drive the sale by advising on vehicle options, terms, and payment plans and support customers before and after purchase to ensure satisfaction and loyalty.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Experience in sales or retail preferred.
• Valid in-state driver's license and safe driving record.

Responsibilities

• Interact with customers online, over the phone and in person to guide vehicle purchases in a no-haggle environment.
• Respond promptly to leads and provide information to move customers from phone/internet contact to in-store experience.
• Help customers select vehicles, negotiate terms, and ensure payment options meet budgets and lifestyles.
• Follow up post-purchase to drive loyalty and refer to the service department as needed.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Education

High School diploma

Job description

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:Competitive benefitsCareer paths into finance, management, and beyondA culture built on trust, transparency, and teamworkWhat We’re Looking For:Strong communication and interpersonal skillsA desire to help people and exceed expectationsSales or customer service experience preferredApply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.What are the requirements for this job?High school diploma or equivalentProven ability to provide an exceptional customer experienceDrive to set and achieve targeted goalsPrior sales experience, retail preferredDemonstrated communication, consultative, interpersonal and organizational skillsThe willingness to follow up with customersExperience and desire to work with technologyValid in-state driver’s license and an acceptable, safe driving recordWhy should I come work for AutoNation?You want to work for a car dealer that has a strong moral compass and treats all of its associates with respectThis positions pay range is $5k to $10k a monthExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.