Sales Associate| Bilingual In Spanish

Ria Money Transfer, INC.; Sterling (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Employee Stock Purchase Plan

Paid Vacation

Sick Leave

Hybrid Work Schedule

Tuition Assistance

Growth Opportunities

Team events

Job summary

Ria Money Transfer in Sterling, VA, seeks a customer-focused associate to process money transfers, money orders and currency exchanges in a fast-paced retail environment. The role requires bilingual English/Spanish communication and solid cash handling skills.

You will verify customer information, assist with inquiries, and maintain accurate daily records while supporting a friendly, compliant service culture across our global money transfer network.

Qualifications

• Fluent in English and Spanish.
• Experience in customer service or financial service environment preferred.
• Basic computer skills (MS Word, Excel).
• Cash handling experience preferred.

Responsibilities

• Interact with customers face-to-face to process money transfers, money orders, and currency exchanges.
• Accurately verify or enter customer information into systems.
• Assist customers with inquiries, service cancellations, or locating other Ria locations.
• Recognize and resolve problems or escalate to management when needed.
• Stay up to date with Ria products, services and policies.
• Balance cash drawer and prepare cash for bank deposit; prepare daily transaction records.

Skills

Bilingual EN/ES

Customer service

Tools

MS Word

Excel

Job description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering reliable omnichannel experience.With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.We believe we can create a world in which people are empowered to build the life they dream of no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

Ria's mission is to be the most progressive and inclusive money transfer business in the world. We deliver highly reliable payment services to our customers, with over 400,000 locations across 165 countries. We proudly embrace a multicultural identity and embody the idea of being family, no matter where we are.

ROLES & RESPONSIBILITIES

• Interact with customers face-to-face to process all of Ria's products, including money transfers, money orders, and buying/selling foreign currency.


• Accurately verify or enter customer information into our systems.


• Assist customers courteously with inquiries such as questions about our services, service cancellations, or other Ria locations.


• Recognize and resolve problems, issues, or complaints during queries, or elevate them to the management team as needed.


• Stay up to date with Ria's products, services, and policies.


• Balance your cash register and prepare cash for bank deposit.


• Prepare daily transaction records.


• Perform other duties as assigned by colleagues and superiors.

POSITION REQUIREMENTS

• Ability to speak English & Spanish.


• Flexibility to work various schedules, including weekends.


• Basic computer skills, with the ability to use MS Word and Excel.


• Cash handling experience is highly preferred.


• Strong customer service skills.


• A valid work permit is required.

PERKS & BENEFITS

• Medical, Dental & Vision Insurance


• 401K Plan with match


• Employee Stock Purchase Plan


• Paid Vacation / Sick Leave


• Hybrid Work Schedule


• Tuition Assistance


• Growth Opportunities


• Corporate gatherings, team bonding events, and much more!

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this role range of $15.00 hourly pay. Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more. RiaMoney Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.