Sales Associate/Apparel

Coastal-Farm-; Redmond (WA); On-site; USD 28,000 - 36,000; Full time

Job summary

Coastal Farm is seeking a friendly Retail Sales Associate in Redmond, WA. You will greet customers, answer questions, and help locate products while maintaining store standards and signage.

Responsibilities include answering phone calls, assisting in merchandising, stocking, and keeping the department clean. You will use a POS system and email for communications, with strong attention to detail and adaptability in a fast-paced environment.

Qualifications

• Proven written and verbal communication skills.
• Experience in retail or customer service preferred.
• Ability to operate a computer and email.

Responsibilities

• Greet and assist customers, answer questions and help locate products.
• Answer incoming phone calls and provide information as needed.
• Maintain merchandising, signage and store housekeeping.
• Process transactions using the POS system and support loss prevention.

Skills

Customer service

Communication skills

Team collaboration

Adaptability

Education

High school diploma or equivalent

Tools

POS system

Job description

Description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.