Sales Associate - A (Seasonal)

FashionUnited; Honolulu, Northern (HI, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Lands' End is seeking a Sales Associate to join our team in a part-time role (~25 hours/week). You will deliver exceptional service, share product knowledge, and optimize sales through expert consultative selling.

Responsibilities include greeting customers, assisting with inventory and website navigation when needed, processing transactions, and maintaining store standards. Prior retail experience a plus.

Qualifications

• Excellent selling skills
• Effective communication with customers and coworkers
• Ability to receive feedback and take action
• Ability to follow written and verbal instructions
• Flexible and adaptable to change
• Knowledge of Lands' End merchandise preferred
• Previous retail experience preferred
• Availability to work varied hours

Responsibilities

• Drives sales by using consultative selling to identify customer needs and provide solutions
• Greet customers courteously and tailor attention based on store traffic
• Assist customers with website navigation when product isn't available in-store
• Process transactions via POS and online system
• Maintain knowledge of Lands' End products and services
• Perform markdowns and promotions as needed
• Stock replenishment and adherence to visual brand standards

Job description

As a Sales Associate, you are a member of a talented team that represents Lands' End

to the customer by providing exceptional service in a professional, courteous and

helpful manner. This position enhances the experience of our customers and drives

profitable sales by providing product expertise and advanced selling skills. Sales

Associates also assist in ensuring that both store and visual brand standards are being

met.

Positions are part-time, approximately 25 hours per week.

Job Responsibilities:

• Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs
• Maintains knowledge of Lands' End website navigation and leverages this option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures
• Maintains knowledge of Lands' End products and services
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

• Excellent selling skills
• Ability to communicate effectively with customers and fellow employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Flexible and adaptable to change
• Knowledge of Lands' End merchandise is strongly preferred
• Previous experience in retail strongly preferred
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to stand for long periods of time