Sales Associate-7108 Hyde Park Plaza Cincinnati, OH 45209

Five Below Inc; Cincinnati (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at an exciting retail environment where you can embrace your passion for customer service and fun! As a Sales Associate, you'll play a vital role in creating a welcoming atmosphere for customers, helping them find the coolest products at unbeatable prices. This position offers the chance to work in a fast-paced setting, interact with enthusiastic team members, and contribute to a culture that celebrates creativity and energy. If you're ready to let go and have fun while making a difference in customers' shopping experiences, this role is perfect for you!

Qualifications

• Must be at least 16 years old and available for a flexible schedule.
• Good communication skills and ability to engage with customers.

Responsibilities

• Greet and assist customers promptly, handling multiple customers efficiently.
• Resolve customer concerns and promote store events to enhance shopping experience.

Skills

Customer Service

Communication Skills

Problem-Solving

Technology Proficiency

Education

High School Diploma or Equivalent

Tools

Cash Register

Mobile Devices

Job description

Sales Associate-7108 Hyde Park Plaza Cincinnati, OH 45209

Sales Associate-7108 Hyde Park Plaza Cincinnati, OH 45209

Apply locations Cincinnati, OH 45209 time type Part time posted on Posted 5 Days Ago job requisition id JR59003

At Five Below, our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

QUALIFICATIONS

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

ESSENTIAL JOB FUNCTIONS

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type: Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.

About Us

Five Below is one of the fastest growing value retailers on the planet, offering high-quality products loved by tweens, teens and more, with extreme $1-$5 value, plus some incredible finds that go beyond $5. We know life is way better when you’re free to “let go & have fun” in an amazing experience filled with unlimited possibilities, which makes it easy to say “YES!” to the newest, coolest stuff across 8 awesome Five Below worlds: tech, create, play, candy, room, style, party, new & now. Founded in 2002 and headquartered in Philadelphia, Pennsylvania, Five Below today has 1,400+ stores in 43 states.