Sales Associate - 34919

Rack Room Shoes

Clearwater (FL)

On-site

USD 22,000 - 30,000

Full time

7 days ago
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Job summary

Rack Room Shoes is seeking a store associate to deliver a superior shopping experience in our Clearwater, FL location. You will work to meet sales and store goals, assist customers, and model the company’s service standards with every guest.

You’ll help maintain stock, assist with inventory, and ensure the sales floor remains clean, organized, and visually appealing. The role requires strong interpersonal and math skills, basic cash handling, and a willingness to learn product details and

Qualifications

  • Experience in retail sales, preferably footwear.
  • Strong customer service mindset.
  • Basic math and cash handling skills.
  • Ability to follow store policies and procedures.
  • Willingness to learn product knowledge and store presentations.

Responsibilities

  • Create an excellent shopping experience for customers by following service standards.
  • Promote current promotions and company initiatives.
  • Maintain merchandise presentation and ensure stock is organized.
  • Develop product knowledge and fitting skills.
  • Assist with inventory, shipping/receiving, and merchandise placement as needed.
  • Process sales and POS transactions accurately and securely.

Skills

Interpersonal skills
Communication
Organization
Math skills
Customer service
Sales experience

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility
  • Create an excellent shopping experience for our customers through awareness and company service standards.
    Positive attitude, willingness to serve and well informed.
    Sales and assistance
    Promotion of company rewards program and others business initiatives.
  • Maintain awareness of all current sales promotions.
  • Maintain merchandise presentation.
    Ensure stock is well arranged and merchandised properly.
    Maintain cleanliness and organization of all areas within the store.
  • Develop and maintain necessary product knowledge and fitting skills.
  • Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
  • When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
  • Process all sales and POS terminal transactions in accordance with policy and procedure.
Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/

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