Sales Associate - 34060

Rack Room Shoes; Williamsburg (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Rack Room Shoes in Williamsburg, VA is seeking a customer-focused Sales Associate to create an outstanding shopping experience through service standards and product knowledge. You will assist customers, process transactions, and help maintain store presentation.

You will work with store management and teammates to promote promotions, follow policies, and participate in inventory and merchandising tasks while ensuring accuracy of cash handling.

Qualifications

• Interpersonal skills to interact with customers and colleagues.
• Clear communication in verbal and non-verbal form.
• Basic organization and math abilities for store tasks.
• Experience in retail sales and understanding of store policies.
• Knowledge of visual merchandising and store presentation standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged.
• Develop product knowledge and fitting skills for customers.
• Maintain awareness of Loss Prevention concerns involving customers and staff.
• Participate in inventories, shipping/receiving, and merchandising on the sales floor.
• Process cashier transactions in accordance with policy; ensure shoes are matched.
• Process all sales and POS transactions in accordance with policy and procedure.

Skills

Interpersonal skills

Communication skills

Organizational skills

Math skills

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/