Sales Associate - 34462

Rack Room Shoes; Fort Mill (SC); On-site; USD 23,000 - 32,000; Full time

Job summary

Rack Room Shoes is seeking a dedicated team member in Fort Mill, SC to deliver exceptional customer service and contribute to store goals. You will help customers find the right fits, maintain neat merchandise presentation, and stay informed about current promotions.

You will participate in inventories and cash handling processes, ensuring POS transactions are accurate and policies are followed. Prior retail experience and strong interpersonal skills are valued for success in this role.

Qualifications

• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of store policies and procedures.
• Strong interpersonal and communication skills.
• Ability to maintain merchandising standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation and stock organization.
• Develop product knowledge and fitting skills.
• Participate in physical inventories and merchandise placement.
• Process sales and POS transactions in accordance with policy and ensure accuracy of cash.

Skills

Interpersonal skills

Communication skills

Organization

Math skills

Retail sales experience

Tools

POS terminal

Job description

Job Description Summary

Adhere to and practice the company’s service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of your work. Together work toward the common goals of presenting the store, its merchandise, and yourselves to the customer in the best possible light. Control cash and maintain accuracy of sales transactions. Process all sales and POS terminal transactions through the POS terminal in accordance with policy and procedure, and maintain strict control of all monies and sales documentation.

Duties and Responsibility

• Create an excellent shopping experience for our customers through awareness and company service standards.
  Positive attitude, willingness to serve and well informed.
  Sales and assistance
  Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation.
  Ensure stock is well arranged and merchandised properly.
  Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Principal Working Relationships

Customers, Sales Associates, Store Management and District/Regional Managers

Key Qualifications

Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
Basic communication (both verbal and non-verbal), organization, and math skills.
Experience in retail sales, preferably specialty retail or footwear.
Basic knowledge of the policies and procedures.
Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Benefits Information: https://rackroomshoes.hrbenefits.net/