Sales Associate - 24H150 River Crossing

Carter's Inc.; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading brand in baby apparel as a Sales Associate, where you will be the welcoming face for families. This role offers the chance to engage with customers, assist them in their shopping journey, and create a positive shopping experience. In a supportive and inclusive environment, you will utilize your customer service skills to help families find the essentials they need while ensuring store operations run smoothly. If you are passionate about providing exceptional service and enjoy a dynamic retail setting, this opportunity is perfect for you.

Qualifications

• Positive and solutions-oriented mindset with strong customer engagement skills.
• Ability to manage multiple tasks effectively in a busy environment.

Responsibilities

• Welcome customers and assist with product styles and features.
• Resolve customer issues confidently in a retail environment.
• Execute point of sale transactions and maintain store cleanliness.

Skills

Customer Service

Communication Skills

Problem Solving

Multitasking

Education

High School Diploma or equivalent

Job description

Employee Type: Regular

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

You can:

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.