Sales Associate - 24H150

Carter’s Inc.; Strongsville (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Sales Associate to be the welcoming face for families shopping for baby essentials. This role involves engaging with customers, assisting with their needs, and ensuring a positive shopping experience. You'll have the opportunity to make meaningful connections with parents and grandparents while showcasing the brand's offerings. If you are passionate about customer service and enjoy working in a dynamic retail environment, this position could be a perfect fit for you. Join a team that values your contributions and helps you grow in your career!

Qualifications

• Positive mindset with solutions-oriented approach.
• Demonstrated skills in customer engagement and service.

Responsibilities

• Welcome customers and assist with product features.
• Resolve customer issues in a busy retail environment.
• Execute point of sale transactions efficiently.

Skills

Customer Service Skills

Communication Skills

Problem-Solving

Multitasking

Job description

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.