Sales Associate - 24H150

Carter’s Inc.; Maryland; On-site; USD 10,000 - 60,000; Part time

Job summary

Join a welcoming and inclusive environment as a Sales Associate, where you will be the first face of the brand for growing families. This role involves greeting customers, assisting with their needs, and ensuring a positive shopping experience. You'll help parents and grandparents navigate essential products for their children, all while working in a dynamic retail setting. If you have a positive attitude, strong customer service skills, and enjoy engaging with families, this is the perfect opportunity for you to make a meaningful impact in their parenting journey.

Qualifications

• Positive mindset with demonstrated customer service skills.
• Ability to manage multiple tasks and communicate effectively.

Responsibilities

• Welcome customers and assist with product features and benefits.
• Resolve customer issues proactively in a busy retail environment.

Skills

Customer service skills

Effective communication

Problem-solving

Multi-tasking

Job description

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Compensation for this position ranges from $14.00 - $16.00 per hour based on experience and location.