Sales Associate - 24H150

Carter’s Inc.; Falls Church (VA); On-site; USD 25,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Sales Associate, where you'll be the welcoming face for families and play a key role in their shopping experience. This role emphasizes quality customer service and teamwork, allowing you to connect with customers and help them find the perfect products for their little ones. With a strong focus on employee development and a supportive work environment, you'll enjoy flexible schedules, growth opportunities, and a sense of community. If you're passionate about making a difference in the lives of families and want to be part of a leading children's clothing brand, this is the perfect opportunity for you.

Benefits

Part-time health benefits

Mental health benefits

30% discount on brands

Referral bonuses

Tuition-free GED or bachelor’s degree programs

Development programs for career growth

Qualifications

• Strong customer service and engagement skills are essential.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers and assist with product styles and features.
• Resolve customer issues proactively in a retail setting.
• Execute point of sale transactions efficiently.

Skills

Customer Service

Communication Skills

Problem Solving

Multitasking

Education

High School Diploma

GED

Job description

If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. They are sold in leading department stores, national chains, and specialty retailers domestically and internationally. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s:

Carter’s is the #1 most-purchased children’s clothing brand. We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

Benefits we love:

• Schedules that fit your life.
• Part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual.
• Development programs to help you grow in your current role and beyond.

What You’ll Do:

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Qualities we’d love in a candidate:

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Stand or walk for extended periods of time; climb up and down a ladder.
• Provide availability that may include days, nights, weekends, and holidays as scheduled.

Carter’s for all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management.