Sales Associate - 24H150

Carters Inc.; Fairlawn (OH); On-site; USD 13,776 - 16,186; Part time

Benefits offered by this job

30% discount on brands

Tuition assistance for GED or bachelor’s degree

Professional development programs

Job summary

A leading children’s apparel retailer in Fairlawn, Ohio, is seeking a Sales Associate to provide excellent customer service and assist families with their shopping needs. Responsibilities include welcoming customers, managing product inquiries, and executing transactions. Ideal candidates should have a solutions-oriented mindset and strong communication skills. The position offers flexible scheduling, competitive compensation, and opportunities for professional development within a supportive work environment.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and provide assistance.
• Confidently resolve issues for customers in a busy environment.
• Meet customer needs by assisting with the shopping experience.

Skills

Customer service and engagement skills

Positive mindset

Effective communication skills

Job description

If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love What You Do. Carter’s Careers.

As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What We Love About Carter’s

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits We Love

• Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
• Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!
• Advance You Program helps earn a GED or a bachelor’s degree tuition‑free or learn English as a second language!
• The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
• Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long‑term career, you can grow at Carter’s.

What You’ll Do

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities We’d Love In a Candidate

• A positive and solutions-oriented mindset
• Demonstrated customer service and engagement skills
• Effective and professional verbal and written communication skills
• The ability to manage multiple tasks at once

You Can

• Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s For All

Carter's is an Equal Opportunity and Aff… (Minority/Female/Disability/Veteran).

Compensation

Compensation for this position ranges from $10.00 - $11.75 per hour based on experience and location.

Equal Employment Opportunity

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.